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Because of the weather conditions, the activity may be cancelled or if the guide decide there isn't safety conditions to do the activity. In this situation, the activity it will be rescheduled for another day or we will do the total refund.

The refund of a cancellation of the activity will only be made in full if the cancellation is made 24 hours before the activity marked.

If by chance the customer does not attend the scheduled activity, we only refund, if the justification is plausible. (disease or accident).